Our Focus Sectors IT / Software: QAI helps in deploying Process Improvement initiatives that include Software CMM®, CMM® Integrated, PCMM®, Six Sigma and other frameworks. Business Process Outsourcing (BPO): QAI facilitates Operational excellence through COPC, Six Sigma and other recognized performance enhancement approaches. QAI facilitates organizations to improve their ITSM processes, through consulting, trainings in ITIL® v3 process areas and implementation of global best practices in ITIL®. Others: Leadership and Behavioral Process Practice Workforce Strategy and Development Practice QAI's initiatives for other industries Certification Program IT-Software Certifications Certified Software Quality Analyst (CSQA), Certified Software Tester (CSTE) & Certified Software Project Manager (CSPM) are internationally accredited IT certifications for QA professionals. ITES-BPO Certifications and QAI present Certified BPO Quality Analyst (CBQASM) & Certified BPO Team Leader (CBTLSM) programs. Client Speak GENPACT, Dalian Innovation Structured, systematic, measured, Innovation is possible. Upcoming Events Strategic Alliances Global Center of Excellence for WSD and QAI part...